Frequently Asked Questions
FOR HONEY TOUCH
1) What types of mattresses are manufactured by HoneyTouch?
We at HoneyTouch have been associated with mattress manufacturing since over a decade. Currently, We make 4 different types of mattress ranging from Plush soft (soft), medium firm to firm
2) How does your 120 day return policy work?
At HoneyTouch, we are all about luxury, value and convenience. From the day you receive your Honey Touch Mattress, you will have 120 days to sleep on it before you decide to keep it or not. (120 day trial begins on date of delivery, not date of purchase). If for any reason you are not completely satisfied with our mattress, we will come pick it up and refund all your money excluding the Rs 1200/- transportation cost. There will be "absolutely" no restocking fees. We offer only one 120-day in-home trial per mattress. Warranty exchanges are not eligible for an additional 120-day home trial.
Because of our "no store" philosophy, we know we're able to exceed your expectations by delivering you a mattress that would normally cost you about Rs20,000/- more if purchased at an actual mattress store.
3) How are HoneyTouch’s Memory Foam Mattresses different from other ‘Memory Foam’ mattresses?
From the foam to the zip cover HoneyTouch makes it all. Our memory foam is made up of 70% organic materials. Our memory foam has a faster reaction time which makes more comfortable and also helps while getting on and off the bed. The main component of GMF® is the natural oil extracted from Ricinus Communis Seed. Our GMF comes with 65% RCS oil.Ricinus Communis Seed oil, which has widely been used in the medicine of Ayurveda for various health benefits.
4) How long do HoneyTouch mattresses last?
HoneyTouch mattresses are engineered to last you a long time. Our mattresses come with best-in-the-industry warranty of 10 years and 3 years (different for different products). The complete details of our warranty offerings can be found in the warranty page.
5) Why do HoneyTouch Memory Foam Mattresses cost so low?
It doesn’t cost a lot of money to craft a comfortable luxury mattress. The offline brands happen to have high costs of distributorship and retail cost. Because of our "no store" philosophy, we know we're able afford and exceed your expectations by delivering.
6) What’s the best way to reach for queries/questions about the mattress?
You can reach us via the email support@honeytouch.co and in case you prefer talking over an email we can be reached at +91-9130140654.